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Frequently Asked questions

Product related
Our frame size is 20 cm x 20 cm

We have a number of promotions throughout the year, these are typically advertised on the offers page of our website. http://twentysquare.in/offers

We are unable to retrospectively apply promo codes to orders. We suggest you visit the offers page before placing the order.

Currently squares are available in 2 colors, which is black and white.

Currently we have 2 styles in each color, classic and bold.

No, you don’t need any nails, just peel the sticker behind the square and stick to the preferred location.

No. your walls don’t damage.

Yes, you can use the Facebook and Instagram to upload the pictures.

Gift card related

You can redeem your gift card using our website, please add your products to cart, and enter your gift card number at checkout.

No, you don’t need to pay anything, twenty square will waive all additional fee.

You get the regular shipping; express shipping is the additional cost.

No, it does not have an expiry date, you can use anytime in a lifetime.

You can purchase from 4 – 24 squares through the gift card.

Order related

You have 10 business days to return your order, follow the below steps to complete your return.

  • Visit our contact us page http://twentysquare.in/contact-us and fill out the enquiry form.
  • We will review and provide the decision ASAP.
  • If you are eligible for the return, we will issue a shipping label or the direct deposit to your account which you have used during the transaction.

We know that you want to receive your order as quickly as possible, once we received the order, we will finish printing, packing and shipping within 12-48 hours, once we packed or shipped, we cannot cancel the order.

Please reach us as soon as possible to cancel or modify the order.

Yes, you can amend your order, after the completion of your original order, if any image needs to be amended, please reach us thru the enquiry form http://twentysquare.in/contact-us

Our Payment gateway is Integrated with razorpay, it accepts all major payment methods.